I am aware of my obligation under the General Data Protection Regulation Law (GDPR). This statement outlines how your data is protected. This starts from when you provide your data and for the duration of your time as a patient.
This information is based on me working at Anglia Chiropractic Healthcare and providing home visits as a Sole Trader.
This notice applies to new, current and former patients.
I (James Witham) determine the processes in which your data is used. Contact details are: 3 The Ramblers, Poringland, Norwich, NR14 7QN
I will comply with the GDPR Law which states your information is:
The personal data which relates to you include:
Your data can be collected through an enquiry with me or at the clinic, the first treatment and any subsequent appointments. Your personal data I keep is paper based. It is kept in a lockable cabinet at Anglia Chiropractic which is fully alarmed and secured when vacant. Occasionally, work is taken home, transported and stored in a locked case at home which is locked and occupied overnight. Bookings and appointments made through the clinic may be transferred onto their electronic system.
The law allows me to process your information for reasonable purposes and this is classified as a legitimate interest. This would be:
I will be unable to offer you treatment as this is essential to provide you the best service.
Your personal data will primarily stay with me. Your data may be shared with a Chiropractor if you agree verbally or in written form for their involvement. For my bookings and appointments Reception staff would have access to basic information. If you become a clinic patient their policy will apply.
I may occasionally share your data with other practitioners to facilitate a referral only with your verbal or written consent.
Mailchimp is a communication platform to send group emails, the data they have only includes your name and email address.
I do not share data with any companies outside of Europe.
I have put in place measures to securely protect your information against disclosure, accidental loss, alternation, unauthorised access, destruction or abuse. Information provided within the clinic is only given as appropriate and they are subject to a duty of confidentiality.
I only keep your information for as long as it is needed. At Anglia Chiropractic their timescale is up to 8 years after your last visit. I believe after this timescale I have no further lawful use of your data and will dispose of it in a secure manner.
Please keep me informed of any changes to your personal data whilst you are a patient.
There are certain rights you have under the GDPR Law:
For me to action any of the above features, I will require written confirmation from you. The only exception could be changes to the consultation form which would require a signature for authority of change.
You will not have to pay a fee to access your personal data within your rights. However, a reasonable fee will be considered for a second or furthermore information requests. If your requests are not reasonable, I may, however, refuse to comply with your request.
You have the right to withdraw your consent to the retention of your personal data at any time. To withdraw your consent, please contact me directly in writing.
If you having any queries about how your information is being handled, please contact me on 07507 411460.
You have the right to make a complaint to the Information Commissioner’s Office (ICO) who are the UK Supervisory body.
There are a few reasons why you might choose to give us your email address:
In each case, your email address is stored securely although not always on our server. Newsletter subscriptions could be held on Mailchimp. For information on their privacy policies please visit their respective websites.
That said, we can promise you that we will never share your email address with anybody outside the above supplier(s) and James Witham Therapies.
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